Question 1

What tools do you need for home cleaning?

Accepted Answer

Basic cleaning tools: vacuum cleaner, mop, broom, bucket, extendable window cleaning brush, towels (at least 4), scouring pad, gloves, etc. Basic cleaning agents: Diane-Clean, Blue Detergent, Green Detergent, bleach, Dettol, and Clean & Shine, etc.

Question 2

What if the guests forget to prepare the tools?

Accepted Answer

If we find any problems with the tools, we will contact the customer to see if we can replace them as soon as possible. If we cannot replace them immediately, our housekeeping assistant will use the tools available on site to perform the cleaning service. Customers can also choose to pay an additional $350 for cleaning tools.

Question 3

What's the difference between a single service and a monthly subscription service?

Accepted Answer

Single service is a one-time cleaning service; monthly service is a fixed monthly cleaning service, with the option to choose weekly cleaning frequency and enjoy a more favorable price.

Household Cleaning Service